Refund & Cancellation Policy

Last Updated: August 13, 2026

1. General Policy

At Astrikcoders, we are committed to providing high-quality professional training programs. Due to the nature of our digital services, we maintain specific refund conditions as outlined below.

2. EU, UK & Australian Consumers — 14-Day Cooling-Off Period

If you are a consumer resident in the European Union, United Kingdom, or Australia, you have the right to cancel your enrolment within 14 days of purchase (the “cooling-off period”) without giving any reason, in accordance with:

• EU Consumer Rights Directive 2011/83/EU
• UK Consumer Contracts Regulations 2013
• Australian Consumer Law (ACL)

Exception: If you have already accessed course materials or attended a live session within the 14-day period, you expressly consent to early commencement of the service and waive your right to the full cooling-off refund. A pro-rated refund may be issued for unused sessions at our discretion.

To exercise your right of cancellation within 14 days, email support@astrikcoders.com with the subject line “Refund Request” and your order details. Refunds will be processed within 14 business days to the original payment method.

3. Standard Policy (India & All Other Regions)

Outside of the statutory cooling-off period, Astrikcoders operates a no-refund policy for the following services:

• Online courses (once access has been granted)
• Live training sessions (once commenced)
• Interview preparation kits (once downloaded)
• Study materials and recorded sessions
• IT consulting and software development services (once work has commenced)

4. Exceptions (All Regions)

Regardless of region, we will issue a full refund in the following circumstances:

• Course cancellation by Astrikcoders: If we cancel a batch or training program, a full refund will be issued within 7 business days
• Technical failure: If a technical issue on our platform prevents you from accessing purchased content and we are unable to resolve it within 7 days
• Duplicate payment: If you were charged more than once for the same purchase

5. Reschedule Policy

If you are unable to attend your enrolled batch, you may request to transfer to a future batch at no additional cost, subject to availability. Reschedule requests must be submitted at least 7 days before the batch start date.

6. How to Request a Refund

1. Email support@astrikcoders.com with subject: “Refund Request — [Your Name] — [Course Name]”
2. Include your order ID/receipt and reason for the request
3. We will respond within 3 business days
4. Approved refunds are processed within 14 business days

7. Contact

For refund enquiries: support@astrikcoders.com